You have questions, we have answers! In case you have any further inquiries feel free to contact us at info@EssenceOfKZW.com
Pricing, Booking, & Delivery
How does booking work?
Please send an email to info@EssenceOfKZW.com or complete the booking form the site. Once I have reviewed your inquiry, you will receive a link to schedule your 15-minute phone consultation. Following the consultation, an electronically signed contract plus a 50% retainer fee is required.
How does payments work?
Services that are $200 or less require full payment at booking otherwise, a 50% retainer fee is due. Installment options are only available for services $600+. Final balance is due at least 48 hours prior to a standard session and 2 weeks for weddings/events to avoid late fees/cancellation.
How does cancellation work?
I completely understand that sometimes life just happens. I'm are happy to reschedule your session if needed, as long as it is within 2 weeks of the original date and have availability. Retainer fees are non-refundable, no exceptions.
Do you travel? If so, how much?
Absolutely, I LOVE traveling! I am always happy to travel the world doing what I love. There are no travel fees on sessions in a 20-mile radius of Charlotte, NC or sessions booked on tour (occasionally I travel to different cities just because). Travel fees are charged for destination sessions/events. Pricing is quoted based on mileage, transportation, and lodging fees.
Do I get all my images?
Your images are sorted after the session to ensure you receive the best portraits. Typically, portrait sessions yield up to 50 portraits depending on the package you select and weddings/events are around 40-50/hr. RAW images are not released under any circumstance. You have the option to receive a proofing gallery and you may select your edits. There are also options to purchase additional edits.
What rights do I have?
Per copyright laws, KZW Capturing Essence LLC retains the copyright to ALL bodies of work produced. Clients have a limited license to use the content for the desired purpose stated in the contract only. Usage outside of the terms of the agreement will result in legal action.
Can I print them?
Absolutely! Full access to our print lab is included with every booking.
What is your style?
If you're looking for a tilt your head, look this way, and don't move!" photographer then my style is probably not for you. The first few moments of the session, we take a few moments to relax and have some free conversation about whatever comes to mind. We may even execute a few breathing exercises or play some music to warm up a bit. I'm a sucker for candid moments so I may ask you a few random things to spark some genuine emotions. The goal is to capture your essence and I can only do that through genuine moments.
How long have you been in business?
Always had an interest growing up. I started this company as a sophomore in college in 2015. At the time I was working 2 work-study jobs, content creator in a learning center and videographer for the football team. Fast forward, I was a corporate business analyst/developer as well. Over the years, I have invested in numerous courses, conferences, and mentors to further my expertise.
How does the strategy session work?
2 hours. In the strategy session, we COMPLETELY breakdown your brand. We start at the foundation that it was built on and talk/strategize our way to the top which is your future goals. Your website, social media, graphics, and photo/video content will be audited. We then provide a 6-month plan based on recommendations.
What do you need to get started?
Once you have inquired, we'll send out a questionnaire to get more details about what you're looking to do to your site and schedule a consultation. A contract + 80% retainer is due to start building your site. The retainer is 80% due to hosting and setup fees to configure a site.